Build lasting and loyal customer relationships across all channels, starting with a consistent and 1:1 personalized customer experience that maximizes the mobile channel in your industry.
Accelerating business outcomes for global brands
Customers use the mobile device to engage with their favorite brands daily. Every time, something changes in their journey. Stay on top of the entire customer experience by using all data to predict, personalize, and contextualize every customer interaction with one to one personalization and real-time activity data.
All product, purchase, engagement and customer data are accessible to marketers in a single interface that powers customer-centric personalization across all channels.
Use this data to create and deliver channel-agnostic personalization everywhere, including on the mobile device – in push notifications, mobile inbox, messages, and in-app.
Once you’ve set up the Emarsys SDK, you can also send one to one product recommendations to app users. Product recommendations are synchronised consistently across all channels – web, SMS, email, direct mail.
This ensures a consistent experience with tailored product recommendations everywhere.
Engaging customers consistently across offline, online, and on mobile doesn’t need to be hard. The key is to identify them and connect all touchpoints together in one cohesive experience.
The Emarsys Mobile SDK is linked to a real time, consolidated view of the customer. So your marketing efforts are always consistent, relevant, and customer-centric.
Consolidate all data in one place and deliver fully personalized customer experiences in real time across all mobile devices. Fully integrate the mobile channel with modern POS apps, digital wallets, and third party apps used to enhance in-store customer interactions.
Measure and improve the impact of mobile on business outcomes with revenue attribution for multi-channel campaigns. Then, dive into mobile-specific metrics with app retention and usage metrics.
Activate best practice solutions in a day